No, you do not have to check-out at an office. Check-out time is at 10am. Upon check-out we ask that you start the dishwasher with the dish detergent we have provided for you. Please strip the linens from the beds and pile them by the front door, along with the towels that were used during your stay. Also, leave the key for the condo in the lockbox and make sure the lockbox is secured before departing. If you are having lockbox issues on the day of your checkout please call us at 800-548-9904 so we are aware before you leave. Check-out procedures will be outlined in your final confirmation letter.